National Museum of American History Museum Ambassador
Each year our Museum Ambassadors help over 100,000 people get the most out of their visits to the National Museum of American History. Museum Ambassadors welcome groups, circulate throughout the Museum's public zones to answer basic questions, and direct visitors to programs and exhibitions of interest. The Museum has employed the Ambassador corps to assist with special projects and events as needed which has expanded the role of these volunteers and grown the program. This program has a flexible sign-up system that can fit with any scheduling need.
If you enjoy . . .
- Making connections between exhibits and areas of interest.
- Interacting with diverse audiences, age groups and learning styles.
- Working in an often busy and changing environment.
If you have . . .
- An interest in talking with diverse audiences and age groups.
- Strong interpersonal and communication skills.
- An interest in American History
If you can . . .
- Commit to a regular 2.5-hour shift once a week (weekday ambassadors) or twice a month (weekend ambassadors), including weekends and holidays.
- Handle frequent walking, standing, and talking.
Training
New Volunteers must complete the following trainings:
- 1 in-person training on Sunday, November 12 from 10am - 4pm at the museum
- 1 shadow shift with a current Museum Ambassador
- A scavenger hunt building orientation
After completing these training requirements volunteers will be able to sign up for shifts.
To Apply
All applicants must be 18+ to apply and be able to commit to at least one year of service.
NOTE: Acceptance into the program is extended after an interview process and is subject to successful completion of a background investigation. The Smithsonian Institution ensures its employees (federal and trust), applicants, and affiliated persons (interns, research associates, fellows, and volunteers) are protected from discrimination and unfair treatment in the workplace regardless of their race, color, religion, national origin, sex (including gender identity, gender stereotyping, pregnancy, and sexual orientation), age, disability, genetic information, marital status, parental status, or political affiliation and are free from reprisal against protected activities. In addition, other Smithsonian policy prohibits discrimination based on membership in an employee organization or other non-merit factors, and political affiliation. Reasonable accommodations are available upon request.
If you have questions, please contact the Visitor Services team NMAHVisitorServices@si.edu.
