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Special Events Volunteers support and facilitate NMAAHC's private events.

SPECIAL EVENTS VOLUNTEERS

Position Description

You can support and contribute to the successful undertaking of the National Museum of African American History and Culture's private events!

Applications will be accepted through January 31, 2023.

Please ensure you answer the below question "What are your objectives in seeking a volunteer position at the Smithsonian?" in detail.


VOLUNTEER RESPONSIBILTIES MAY INCLUDE:

  • Setting-up Welcome Desk prior to the event
  • Greeting and welcoming arriving guests
  • Checking-in guests
  • Distributing maps, programs, and/or handouts related to the event
  • Providing wayfinding assistance to visitors
  • Providing gallery support and reminding visitors not to bring their food or drink into the galleries
  • Providing theatre support or ushering


DESIRED SKILLS & ABILITIES:

  • Strong interpersonal and customer services skills
  • Discretion, even with high profile guests or public figures
  • Flexibility in changing situations
  • Promptness
  • Ability to react quickly and solve problems
  • All abilities are welcome, please let us know if you need accommodations at any point during this recruitment process.
  • Background check is required
  • Must be 18 years of age or older
  • Volunteers must complete the trainings led by museum as described below


TRAINING:

  • The training program will be comprised of three virtual sessions and one in-person session. Volunteers must attend and complete all required trainings in order to be on-boarded into the program.


SCHEDULING REQUIREMENTS:

  • Volunteers are asked commit to at least two years of service
  • The majority of Special Events are scheduled on weekday evenings, with the occasional morning or weekend events. We are looking for volunteers who have availability between 5:30PM and 11PM on weekday evenings and 7AM-10AM on weekday mornings.
  • Volunteers will be expected to serve at least 2 events per quarter.
  • Volunteers must attend and complete all required trainings in order to be on-boarded into the program.


LOCATION:

National Museum of African American History and Culture

1400 Constitution Ave NW

Washington, DC 20560

Email: NMAAHCVisitorServices@si.edu


Personal Information
Emergency Contact

If under 18, give parent/guardian contact information here

Additional Information
Availability
Parental Consent If you are under 18 please provide:
References

The Smithsonian may contact the references listed below.

Reference #1

Reference #2

Education/Background
Volunteer Privacy Notice and Agreement
I have read and understand the Smithsonian's Volunteer Privacy Notice and I certify that the information contained in this application is correct to the best of my knowledge.